FAQs

PDE Money Services are:

• Bank account deposit transfer – You can transfer money directly into any local currency bank account in the destination countries we support.
• Mobile Money Transfer – Transfer money directly into MTN and Vodafone mobile money wallet

Airtime Top-up service – You can purchase and directly top-up any prepaid phone line with airtime in all our supported countries

• With PDE Money you can send money to Nigeria and Ghana

The beneficiary does not need to provide any form of identification to receive the money transferred from the sender – This is because the beneficiary receives the money instantly in his mobile money wallet or bank account

You can register for the PDE Money transfer service ONLINE or at any of our AGENT OUTLETS by following the steps outlined below:

N/B. Registration is done ONLY for first timer users of PDE Money service

1. Online Registration

• Click on “New User” Registration (never used PDE Money Service before)
• Fill in all mandatory fields marked in *
• Step 1: Click on the “Sign up” button
• Step 2: Fill in your personal details, contact details and create your password
• Step 3: Follow the on-screen instruction to complete your registration
  1. Registration at PDE Money Agent outlet

1. Visit any PDE Money agent outlet with any government issued photo ID such as (National ID, driver’s license, international passport etc.)
2. Hand-over your valid identity card to the attendant/cashier at our agent location for the purpose of registering you on the PDE Money transfer portal
3. The PDE Money attendant/cashier will get you registered and you will receive an email confirming that you have been registered.
4. Once your registration has been completed based on the required KYC process you will be able to sending money through the PDE Money platform instantly.

The PDE Money systems is connected directly to interoperability platform in Ghana and Nigeria which will enable you confirm the beneficiary’s account name and number before the money is transferred.

You will be informed of the transfer charges before sending money using PDE Money service. The prevailing exchange rate used to derive the estimated amount that your beneficiary will receive in the designated currency will also be disclosed to you before you proceed to confirm and save your transaction. You can also find our fees and charges listed on our website www.pdemoneyglobal.com by entering the amount you want to send in our currency data.

You can also find the charges from www.pdemoneyglobal.com. Just enter the amount you want to send in the currency calculator.

The ability to send money transfer online from PDE Money is not yet active, nevertheless once this module becomes active, the sender will have to adopt to the following process:

After successful registration you will need your email address or your mobile number as your username and your password to login.

• Click on Sign in at the top right of the PDE Money website or on your PDE Mobile app
• Select which of your username you will want to use email address or mobile number.
• Fill in your Username and Password
• Click on Login or Sign in
• Create a new beneficiary or select your existing beneficiary from the list.
• Follow the on-screen instructions to complete your transaction

When a transaction is completed successfully you should find the Reference to share with your Receiver.